FAQ
Have a look at our most frequently asked questions to help plan your perfect boat experience. We’ve compiled answers to common inquiries about our private and shared cruises to ensure your journey on Amsterdam’s beautiful canals is smooth and enjoyable.
We’d love to hear from you! Please reach out via our contact page or email us directly. We’ll set up a meeting to discuss how we can work together to create memorable canal experiences for your clients or guests.
We offer various partnership models for hotels, tour operators, travel agencies, and event organisers. Whether you are looking for commission-based referrals, white-label cruise experiences, or co-branded packages, we are happy to discuss the best fit for your business.
The maximum group size for a private cruise is 32 passengers. For larger groups, please contact us to discuss options.
Unfortunately, our boats are not wheelchair accessible. If you have any specific accessibility needs, please contact us and we will do our best to assist you.
Yes, children are welcome on our cruises as long as they are accompanied by an adult.
For shared cruises, cancellations are possible up to 24 hours in advance. For private cruises, please check your booking details for the specific cancellation terms. Please note that cancellation policies may vary based on the activity (e.g., King’s Day cruises may have different terms).
Our cruises start from 1 hour. The exact duration depends on the type of cruise you book. Check the specific cruise page for more details on timing.
No, bringing your own food and drinks is not allowed on our cruises. We offer a selection of drinks and snacks available for purchase on board, and private cruises can include catering options.
The number of working days varies by season, with more opportunities during Amsterdam’s high seasons. While shifts are still available during lower seasons, they’re typically less frequent. You’ll have a zero-hour contract, meaning your schedule will be flexible based on operational needs.
We process applications quickly and invite promising candidates for interviews right away. If it’s a good match, you can complete our training and start working with us immediately – no long waiting periods!
Our company culture thrives on the energy of our young, dynamic team. We believe in helping each other out and providing support when needed. Teamwork is essential in our environment, and we foster this through regular get-togethers where colleagues can connect beyond work. We genuinely value the time spent with our team members, creating a collaborative atmosphere where everyone contributes to our success.
We always try to use a boat with a roof in case of rain, but if bad weather comes unexpectedly, we cannot modify the boat anymore. For open boats, we do have umbrellas available. In case of storm, we ensure that the safety and comfort of our guests always remain guaranteed.
Yes, dogs are welcome on a private cruise. Unfortunately, dogs are not allowed on shared cruises.
No, it is not possible to pay in cash. We only accept card payments.
Yes, some of our private boats are equipped with a small toilet. If you require a toilet for your private cruise, please indicate this when booking so we can confirm availability. Please note that our shared cruises do not have toilets on board, so we recommend using restroom facilities before departure.
The cruises depart from Amstel 178 or Oudezijds Voorburgwal 230, depending on your booked ticket.
