Cancellation Policy
Amsterdam Light Festival:
- In case of a reservation cancellation up to one month prior to your booking date: full refund is guaranteed.
- In case of a reservation cancellation up to one week prior to your booking: Voucher for next edition or a regular public cruise will be given out
- In case of a reservation cancellation one week or less prior to your booking: No refund.
- In case new Covid-measures won’t allow us to operate our Amsterdam Light Festival cruises a voucher for next years edition will be given out
Regular Private activities:
Any activity which is offered privately for the main booker and his group only.
- In case of a reservation cancellation up to one month prior to your booking: full refund guaranteed.
- In case of a reservation cancellation up to one week prior to your booking: 75% of the full amount will be refunded.
- In case of a reservation cancellation one week or less prior to your booking: No refund.
Regular Public activities: Any activity which is offered as a part of a public group (joining a group of individuals).
- In case of a reservation cancellation up to 48 hours prior to your booking: full refund guaranteed.
Kings Day Cruises: Any activity which is offered as a part of Kingsday the 27th of April, Shared or Private:
- Strickly No Refund